As the District Trainer, I was responsible for developing and delivering multiple training programs to employees and management throughout the Central Pennsylvania District which included 13 Stores. Classroom Training included the following:
- New Hire Orientation
- Sales Training for employees in the Hardware, Electrical, Housewares, Garden Building Supplies, Kitchen & Bath, Plumbing and Cashiers Departments.
- OSHA Training for Employees and Management
- Communication Skills for Management
- Hiring, Counseling and Termination process for Management
- Forklift Training and Certification